FAQ'S

Shipping

All Items are decorated on demand and will be shipped within 7 business days from the time the order is placed.  All orders are shipped UPS ground or USPS.  Tracking information will be provided.



Secure Ordering & Payment Options

We currently use Paypal and Stripe for secure ordering. You do not have to be a PayPal or Stripe member to use the ordering system. You can purchase as a guest with the same secure system.



Returns & Refunds

Salty Bonz does accept returns as long as the garment has not been worn or washed and tags are still attached.  We accept returns/exchanges up to 30 days after the purchase was made (40 Days for International Orders).  Return/exchange customer is responsible for return shipping cost. 

 

If you have an item you would like to return you may contact info@saltybonz.com

  

Customer Service Hours

Customer Service hours are 9:00 a.m. to 4:30 p.m. EST, Monday through Thursday and 9:00 a.m. to 3:30 p.m. EST on Friday.