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FAQ

Have any questions?

Please select a topic to view the most frequently asked questions

Have any questions?

Please select a topic to view the most frequently asked questions

How is my order shipped?

We offer USPS First Class with tracking, Priority Mail and Priority Mail Express.  You will receive an order confirmation e-mail once your order has been transmitted. A shipping confirmation e-mail will be sent once your order has been shipped. Shipping Options/Rates:

USPS rates are calculated at checkout based on your shipping location and service selected.
Please allow up to 3-5 business days to prepare your order for shipment. A business day is Monday - Friday (excluding holidays).

Expedited Shipping: Order cutoff is noon EST on business days for expedited shipping. All expedited orders after noon EST may not ship the same day. Orders placed over the weekend will be processed on the next business day.

Free Shipping on orders over $50: Orders over $50 ship free to continental U.S, Alaska, Hawaii, Puerto Rico, and Guam. USPS picks up your package at our distribution center and delivers it to your local post office for final delivery to your mailbox or door by USPS. Delivery can be expected Monday through Saturday. Please Note* Shipping will be discounted to $0.00 only after you enter your shipping address during the checkout process.

How long will it take to receive my order?

For ground shipping service we will make every effort to ship your order within 3-5 business days upon receipt. Our standard ground shipping takes 2 - 6 days for delivery.
PLEASE NOTE: During the holiday season, our order processing time may increase due to shipping service delays.

*Please allow an additional 1-2 days for orders shipping to Hawaii, Puerto Rico, and Guam.*

Do you ship internationally?

Yes, we are shipping internationally using Priority Mail International® service.